Refund Policy

Refund Policy

Business: 1001219453 Ontario Inc. operating as ScreenMagz
Address: 1509 Petrie Way, Mississauga, ON L5J 1G6, Canada
Phone: 365-324-9987

Because ScreenMagz sells digital products, all sales are generally considered final once the content has been delivered and accessed. We understand this is different from physical goods, and we are committed to making things right if something goes wrong on our end.

Eligibility for Refunds

We will issue a full refund in the following circumstances:

  • You were charged but never received access to your digital content
  • You were charged twice for the same order
  • A technical error on our platform prevented you from accessing your purchase
  • The product delivered was materially different from what was described

Non-Refundable Circumstances

We are unable to issue refunds in the following cases:

  • The digital content has been accessed or downloaded
  • You changed your mind after purchase
  • You purchased the wrong item (please review your order carefully before completing checkout)
  • Issues related to your own device, internet connection, or software compatibility

How to Request a Refund

To request a refund, please contact us within 7 days of your purchase date with:

  • Your order number
  • The email address used at checkout
  • A brief description of the issue

We will review your request and respond within 2 business days.

Contact Us

1001219453 Ontario Inc. (ScreenMagz)
1509 Petrie Way, Mississauga, ON L5J 1G6, Canada
Phone: 365-324-9987